We use a structured consulting process that includes Discovery, Diagnostic work, Design, Development, and Data Review. Every engagement is customized, but the path is always the same. You can learn more about the process on our Solutions page.

No. Assessments are selected after the diagnostic conversation and based on your goals, challenges, and context. We don’t offer self-serve assessments because the value comes from interpretation and application — not from taking the test. Explore our Assessment Toolkit to see the tools Edna uses.

Yes. The 30-minute consultation is free and focused on understanding your goals and current challenges. After that conversation, Edna will recommend the appropriate diagnostic approach.

If we’re a good fit, the next step is the Diagnostic phase, which includes assessments, interviews, and data gathering to understand what’s really happening inside your organization. From there, Edna builds a customized development plan aligned with your strategic goals.

Both. We work with: • Leadership teams • Departments • Small and mid-sized companies • Large organizations with multiple layers of management • State, federal, and enterprise-level clients The process scales because the problems are the same: awareness, communication, and alignment.

Great — but we still start with a Discovery conversation. Edna will determine how to integrate your existing tools into the diagnostic process or whether additional assessments are needed for clarity.

Yes — but they’re not offered as stand-alone products on the website. Training, workshops, and development sessions are only recommended after the diagnostic phase, so they directly address your actual needs, not assumed ones.

Yes. Executive coaching is part of the Development phase and can also be offered as its own engagement when appropriate. Coaching pages and details are provided directly to clients after the diagnostic conversation.

Most consulting engagements fall into one of these ranges: • 3 months – focused leadership or communication priorities • 6 months – culture alignment, team development, or mid-size transformations • 12+ months – large organizations, multi-team systems, or enterprise-level work The length depends on your goals and the depth of change needed.

Yes. People’s Success works both in person and virtually, depending on your team’s location and needs. Many clients use a blend of both.

Yes. Edna has worked across the U.S., Central America, South America, and collaborates with national and international organizations. Contractor requirements can be discussed during the consultation.

People’s Success works across industries, including: • Finance & banking • Government & public agencies • Manufacturing & engineering • Nonprofits & education • Healthcare • Retail and service-based companies Leadership and culture challenges are universal — the solutions are tailored.

We’re not a training company. We’re a consulting partnership focused on organizational clarity, leadership development, and culture alignment. We don’t sell courses or workshops for you to figure out alone. We guide you through a structured leadership and culture transformation process anchored in data, insight, and practical application.

Yes. Edna is a native Spanish speaker and a certified bilingual Dale Carnegie trainer, with over 20 years of experience serving Spanish-speaking leaders, teams, and organizations across the U.S., Central America, and South America. All phases of the consulting process — Discovery, Diagnostics, Leadership Development, Team Sessions, Coaching, and Workshops — can be delivered in Spanish, English, or a blend of both, depending on your team’s needs. This makes People’s Success ideal for: • Multilingual workplaces • Teams with mixed English/Spanish proficiency • International divisions • Organizations expanding into Latin American markets • State or federal agencies serving Spanish-speaking populations Language will never be a barrier to clarity, data accuracy, or leadership development.

A consultation. It’s the simplest way to understand your needs, clarify goals, and identify the diagnostic approach that will give you clarity and momentum. Book a Consultation (https://calendly.com/edna-peoplesuccess/30min)