People's Success

Feedback is one of the most powerful tools a supervisor can use to guide growth and improve performance. When given thoughtfully—whether formal or informal, positive or constructive—it helps employees understand how they’re perceived and what success looks like. The key is knowing how to deliver feedback so it’s heard, accepted, and acted upon.

Stepping into a leadership role among former peers can be both exciting and challenging. Balancing authority with approachability takes intention and self-awareness. This article offers practical steps to help new leaders navigate the transition—building credibility, earning trust, and leading with confidence without losing connection.